Course Objective

Matrix Solutions Company is a certified GOLD Partner of Oracle Financial Services Software Limited and is currently providing support and other services to a number of banks in the Gambia.

With years of experience in working with the banking sector in the Gambia, Matrix Solutions have come to realize that with the increase in the licensing of commercial banks in the Gambia there is a high demand for trained and qualified teller staff to fill the growing demand for qualified tellers in the banking sector. There is a high competition between the banks on the employment of tellers and it is creating a high attrition rate on the tellering staff for all the banks. Matrix Solutions Co. Ltd therefore saw this as an opportunity to establish a Teller Training Institute.

Course Outline

Module 1
Cash Management
Module 2
Posting Transactions
Module 3
Cheques Verification
Module 4
Transfer Payments

Module 5
Customer Care
Module 6
Western Union Money Transfer Service
Module 7
Introduction to IT in banking environment
Module 8
Hands on Banking Software Application
Course Duration: 6 Weeks
Schedule: Two Courses per quarter
Target Group:

School leavers with good results in WASSSE or GCE O' Levels who want to take up a carrier in banking and have the below mentioned educational qualifications:

  • Five credits in the WASSCE or GCE O' Level including English and a pass in Mathematics or Accounting.
  • Four WASSCE or GCE O' level including English and a pass in Mathematics or Accounting with two years working experience as a cashier in a recognized institution.
  • Applicants with relevant post high school qualifications such as AAT, ABE, CAT, etc. will be considered.
  • Staff nominated and sponsored by their institutions.
  • Age, not less than 18 years